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Welcome to Arlington, MA

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The Seal of Arlington, MA
 

2008 Common Cause Award Recipient
2008 Common Cause Award Recipient
2007 Common Cause Award Recipient
 
Frequently Asked Questions
Question
Question
What's the Council on Aging?

        The Council on Aging is the Elder Services Division of your Town government.  The mission of the Council on Aging is to provide advocacy and support services to help Arlington elders live dignified and independent lives.  The Council’s primary responsibilities are to design, promote, and implement services to address the needs of the community’s elder population, and to coordinate existing services in the community.


What services or programs do you offer?
        
Information & Referral Services
Provides information, contacts, and referrals on elder issues and community resources for senior citizens.  Also schedules for LINKS Program, S.H.I.N.E. Program, real estate tax rebates, and annual tax return preparation.

Health & Wellness Services
Blood Pressure, Podiatry, Flu & Pneumonia Clinics; Health Education Presentations, Dental Screenings, and Muscle-Strengthening Classes; In-home Student Nurse Program; Home Care Planning.

Transportation
Dial-A-Ride Subsidized Taxi Program (within Arlington only); Van Service to Medical Appointments and to Senior Center;Volunteer Medical Escort Program

Volunteer Coordination
Friendly Visitors; Tax Abatement Assistance; Health Benefits Counseling (S.H.I.N.E. Program); Health & Wellness Program Volunteers

Social Services
Evaluations and Case Management; Caregiver Support Group; Bereavement Group; Grandparent Support Group; Short-term counseling for seniors and their families

Outreach
Monthly Newsletter; "Golden Opportunities" cable television show; Telephone Reassurance Program; Professional consultations: legal, financial, and social services



What's the difference between the Arlington Seniors Association (ASA) and the Council on Aging (COA)?
                The COA is a municipal agency, a division of the Town's Department of Human Services.  Through its professional staff, it provides a wide range of social services, health & wellness services, advocacy and support, education, and transportation services to Arlington's seniors and their families.  The COA also works closely with other service providers, both public and private, to serve Arlington elders and their families.

        The ASA is a private not-for-profit organization that provides the travel and social activities through the Arlington Multipurpose Senior Center.  Also in the Senior Center is the Minuteman Senior Services "Eating Together" Meal site that provides nutritional hot lunches Monday through Friday, and prepares Meals-on-Wheels for home delivery.

Where is the Council on Aging located?
        In the Arlington Multipurpose Senior Center, ground floor, 27 Maple Street (behind Town Hall).


What are your office hours?
        The Council on Aging is open Monday - Friday, 8 AM through 4 PM.  You can leave a telephone message on our answering service during the hours we are closed; in case of emergency, call 911.


Do you charge for the services you offer?
        As a municipal agency, most of our services are free of charge.  Exceptions would be some health clinics, such as our annual Flu Clinic, and some transportation services.  However, donations are most welcome and can be made in many ways - through volunteering time and talents, or by making a monetary donation.

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What kind of transportation services do you have?
        First, the "Dial-a-Ride Program", which is a "within-Arlington" subsidized taxi program for low and moderate-income seniors; also, our lift-equipped vans offer transport to and from the Senior Center and all its program offerings, five days a week. In addition, there is limited transportation to/from out-of-town medical appointments through our Volunteer Medical Escorts and our van service.  Cost to the client is kept at a reasonable and affordable level.  Requests for medical appointment transportation must be made in advance; contact the Council on Aging at 781-316-3400 for further information.


I'm thinking of doing some volunteering.  Do you utilize volunteers?
        Quite a few!  We have a number of programs and services that are volunteer-driven: Medical Escorts, Friendly Visitors,Telephone Reassurance Callers, Clerical assistants, Health & Wellness Volunteers, the Council on Aging  (Board of Directors), Health Benefits Counselors, Tax Abatement Volunteers, Crew Members of the COA's "Golden Opportunities" local cable TV program, and in other programs.

        Interested parties are also welcome to attend our monthly "Coffee & Conversation" gathering for all our volunteers, to listen and share experiences, ideas, and reflections together...the 4th Monday of each month, 10:00 AM, at the COA.  We also honor our volunteers each year at our Annual Volunteer Recognition Luncheon.  
Contact the Council on Aging's Coordinator of Volunteer Services, Bill Murphy, at 781-316-3400 or 316-3403.



 
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